After completing a website project, we walk our clients through the entire website content like the layouts, functionality, file directory, site map, plugins and all file types (extension) involved in the making of the website.
We ensure our clients obtain skills that can enable them create, update or post new contents on their website. Webnorcity do this by creating documentation and video tutorials.
When a client misconfigure the settings of the website, we can quickly provide remote assistance support with TeamViewer.
TeamViewer is a popular piece of software used for Internet-based remote access and support. TeamViewer software can connect to any PC or server, so you can remote control your partner’s PC as if you were sitting right in front of it. For the remote session to work the partner has to start a small application, which does not require installation or administrative rights.